About Us
Design Tech's mission is to optimize the use of technology to help people achieve more.
We provide reliable managed IT services tailored to your business needs in Charlotte.
Our Mission
We will be accountable to our clients, teammates and partners with the goal of delivering the best customer experience, period. We will achieve this by clearly understanding an issue or desired outcome, communicating effectively, responding promptly, meeting expectations, delivering optimal solutions, and doing whatever it takes to ensure we are treating everyone fairly and beneficially. We are citizens of our communities, we are stewards of our environment, we are humble servants. We are Design Tech.
Our Approach
We don’t believe in one-size-fits-all solutions. Our approach is rooted in personalized service, long-term strategy, and a deep understanding of each client’s unique environment. We act as an extension of your team, communicating clearly, responding quickly, and delivering solutions that actually make your job easier. Whether you’re fully outsourcing or working with us in a co-managed model, we bring the same level of ownership and accountability you’d expect from an in-house team.
our process
What To Expect When your work with us
Onboarding
Our team gets to work deploying our remote management tools and gathering a complete picture of your IT environment. We collaborate with current providers and internal stakeholders to build a comprehensive domain dossier—your central source of truth for all key administrative information.
Strategic Planning
We provide you with reports including Workstation Health, Security Audit, and a detailed Onboarding Report. Using these insights, we develop a customized IT strategy tailored to your business needs, outlining recommended improvements, priorities, and a clear path forward.
Implementation
We move quickly and carefully to implement solutions. Whether it’s transitioning systems, improving security, or optimizing your infrastructure, we coordinate closely with your team to ensure minimal disruption and maximum value.
Hear From Our Happy Customers
The guys at Design Tech were super professional and very efficient and professional. My computer died and they were there within 15 minutes of my call even though I was a new costumer . They built me a new computer, recovered my data and set it all back up for me in less than 24 hours. Our business greatly appreciates them and would highly recommended them to any other business needing help with their computers!
This is a great company, very professional staff. They are in charge of my company's IT infrastructure, and I have to confess they are the best. Always available to help me and my staff to fix any issue we had with our network or our computers. Thanks to them, my company is more productive now. I highly trust them. I recommended them to two other friends with similar business than mine, and they are very happy with Design Tech. The staff is very efficient, well prepared, polite and respectful. Thanks for everything Design Tech, you deserve this great review!
Friendly local business provides professionals computer services.
Meet the team
The Minds Behind the Magic
Jon Wilson
CEO
Mark Wilson
President
Will Bumgardner
COO
Sam Abernathy
CIO
Tyler Pell
CTO
Cheryl Loggins
Controller
Johnny Lowe
Sales Engineer
Seamus Beecher
Systems Engineer
Tyler Ritchie
Systems Engineer
Thomas Griffin
Systems Engineer
Austin Ignaczak
Systems Engineer
Tom Whichard
Infrastructure Technician
Industries we serve
Tailored
Solutions for
Every Industry
Let us handle your Tech Support Cyber Security Networking Cloud Solutions Backups Risk Management Web Design
So you can focus on what you do best.
Stop wasting time on tech headaches. Let our team keep your systems secure and running so you can stay focused on growth.